Privacy notice

Privacy notice

Last updated on June 30, 2018

This privacy notice provides you with information about the processing of personal data that takes place when you visit this website or that may take place if you should make use of certain functionalities of this website as required by Article 13 General Data Protection Regulation (GDPR). It covers both the publicly available sections of the LIREN website and the "internal" section (log-in required) that is reserved for admitted LIREN users. The notice provides different subsections for the publicly available sections and the "internal" section in respect of most of the topics addressed below.

 

Controller

The controller of the processing is:
LIREN Language & Communication, Mister POLI.
Rue du Beau Site 13, B.15 Welgelegenstraat
Bruxelles 1000 Brussel
Tel: +32 (0)2 646 27 69
Fax: +32 (0) 646 27 56
Site web: http://www.liren.be

 

Log files

Publicly available sections of the website

During access to publicly available sections of the website, specific data are stored in log files. Log data cannot be related to individual persons. This means that the keeping of the log files does not result in the processing of personal data.

In detail the data stored in log files are:

• Name of the requested file
• Date and time of request
• Message if transmission was successful
• LIREN Language & Communication does not store visitors’ IP addresses.

The log files are used for statistical purposes only.

"Internal" section (log-in required)

Access to the “expert internal” section of the website requires log-in and is reserved for admitted LIREN experts. During access, specific data are stored in log files. Log data cannot be related to individual persons. This means that the keeping of the log files does not result in the processing of personal data.

Logging attributes do not differ from those when accessing publicly available sections of the website (without being logged in).

This means that only the following data are stored in log files:

• Name of the requested file
• Date and time of request
• Message if transmission was successful
• Log files do not contain any personal data such as visitors’ names or user names. Furthermore, LIREN Language & Communication does not store visitors’ IP addresses.

The log files are used for statistical purposes only.

 

Cookies

What are cookies?

A cookie is a small file stored in your computer by a web site. The cookies allow saving and restoring information about the user's preferences and to recognize them.

What types of cookies are used in this web site?

1- Required cookies

They are used only for the operation of the web and they are automatically eliminated when you leave our site or you close your browser.

2- Analytical cookies

This website uses Google Analytics, a web analysis service provided by Google Inc. (www.google.es). Google Analytics use "cookies" to analyze the use made by users of the web site completely anonymously. This information (including your IP address) is transmitted and archived on Google's servers in the United States. Google will use this information to track your use of this website and compile reports for the activity on it.

Why do I enable cookies?

Allowing cookies, you will get a better experience on our website because there are some basic actions that require cookies, such as making a purchase or log in the register area.

What happen if I block cookies?

If you decide to block cookies you can prevent the proper functioning of some features of the website.

How can I block or allow cookies?

You can allow, block or delete cookies installed on your computer by configuring your browser settings.

 

External links

Publicly available sections of the website

Hyperlinks on this site may lead to external sites that are not controlled by LIREN Language & Communication. Such external links are marked explicitly, e.g.

http://society name/website name/page/ [external link]

Secured external connections are identified as such, e.g.

https://secure.society name/website name/page/ [external link / TLS]

All other hyperlinks within this website point to internal resources that are subject to the conditions stated in this privacy notice.

LIREN Language & Communication cannot assume any responsibility for content or privacy policies of external resources. This privacy notice and the assurances provided in it do not apply to visitors’ actions on, or related to, such third-party sites.

"LIREN internal" section (log-in required)

The above remarks regarding external hyperlinks that form part of the publicly available sections of the website hold true for the "internal" section as well.

 

Contacting

Contact e-mail address

Visitors of the website may contact LIREN Language & Communication via e-mail (LIREN CFO or CEO) in order to provide feedback on the website or other topics or to make an enquiry with us.

LIREN Language & Communication does not support the exchange of encrypted e-mail messages. LIREN Language & Communication processes the information that is submitted via e-mail for the purpose of processing and responding to the enquiry of the visitor of the website.

 

Dispute resolution complaint form

Outsourcing complaint process:

The Online Dispute Resolution (ODR) Platform is provided by the European Commission to help you resolve disputes with your online customers without going to court. It can be used for any contractual dispute arising from online purchases of goods or services where the trader and consumer are both based in the EU or Norway, Iceland, and Liechtenstein.

If you trade online in the EU, Norway, Iceland or Liechtenstein, you have the following obligations in relation to the ODR platform. These obligations APPLY TO ALL ONLINE TRADERS whether they intend to use the ODR platform or not:

• You have to clearly provide your e-mail address on your website. Providing only an interactive contact form is not sufficient.
• You have to provide a link from your website to the Online Dispute Resolution platform https://ec.europa.eu/consumers/odr. This link has to be visible and easily accessible on the website.

 

Registration Form(s) for LIREN user admission to training

As an element of the admission procedure for prospective LIREN trainees, LIREN Language & Communication conducts LIREN user admission process on a regular basis. Trainers and professionals who want to participate in an admission of a new user within an existing training course may register for this event providing the following information:

• First name
• Last name
• Company name
• Address
• E-mail

They may also provide the following information on a voluntary basis:

• Phone
• VAT ID
• Indication of their role / professional background (if applicable)
• Indication whether they previously attend the same LIREN training course
• Fax
• Optional billing address (if it is different from the address that was already indicated in the form)

LIREN Language & Communication processes the personal data collected via this form for the purpose of a contract organising and conducting the respective LIREN course Admission of a new user.

Future participants are required to provide the following information:

• First name
• Last name
• Company name
• Address
• E-mail
• Phone

They may also provide the following information on a voluntary basis:

• Fax
• Comments and request to be discussed during the enhancement (this is only relevant for admitted LIREN experts)
• Indication of their role / professional background (if applicable)
• Indication whether they previously attend the same LIREN training course

LIREN Language & Communication processes the personal data collected via this form for the purpose of a contract while providing advices to the trainee and enhancing LIREN services.

 

Your rights

As a user of this website, the General Data Protection Regulation (GDPR) assigns the following rights to you:

Right of access (Article 15 GDPR)

You have the right to obtain confirmation as to whether or not personal data concerning you are being processed. Where personal data concerning you are being processed, you have the right of access to these data and to the information listed in Article 15 GDPR.

Right to rectification (Article 16 GDPR)

You have the right to obtain the rectification of inaccurate personal data concerning you without undue delay. During access to publicly available sections of the website, specific data are stored in log files. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure (Article 17 GDPR)

You have the right to obtain erasure of personal data concerning you without undue dealy where one of the grounds listed in Article 17 applies (e.g., the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed).

Right to restriction of processing (Article 18 GDPR)

You have the right to obtain restriction of processing where one of the grounds listed in Article 18 applies (e.g., you have objected to processing pursuant to Article 21 GDPR pending the verification whether legitimate grounds of LIREN Language & Communication override your legitimate grounds).

Right to data portability (Article 20 GDPR)

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readyble format and the right to transmit those data to another controller without hindrance, where one of the grounds listed in Article 20 GDPR applies.

Right to object (Article 21 GDPR)

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(f) GDPR. In such a case, LIREN Language & Communication will no longer process the personal data unless it demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

You have the right to lodge a complaint with a supervisory authority, in particular in the Member state of your habitual residence, place of work or place of the alleged infringement if you should consider that the processing of personal data concerning you infringes data protection regulations. The competent supervisory authorities for companies that are situated in Belgium/Luxemburg are:

• https://dataprotectionauthority.be
• https://cnpd.public.lu

 

Questions

If you should have any questions about this privacy notice, please do not hesitate to send an email to contact@liren.be.

LIREN Language & Communication processes the information that is submitted via e-mail for the purpose of processing and responding to the enquiry of the visitor of the website.